Full course description
Collaboration Studio (HCS) at HCC
1602 N. 15th St. (Corner of 15th St. and 5th Ave.)
Tampa, Fl 33605 Map
Parking: Free parking is available in the surface lot at Collaboration Studio. Overflow parking is available in the 15th Street Garage behind Collaboration Studio. However, validation for the garage may not be available on nights and weekends, so students may be responsible for parking fees. If you park in the garage you must be out by 7:00 PM.
Days: Monday and Thursday
Date: September 9 - 19, 2019
Time: 8:30 AM to 3:00 PM
The NRF Foundation offers a wide variety of resources, tools and experiences to support and promote retail education, research and careers.
Description: The Customer Service and Sales Certification helps individuals demonstrate knowledge and skills in areas that employer’s value.
WHO SHOULD BECOME CERTIFIED?
Most participants are students, job seekers or current retail employees looking to take their careers to the next level. The certification is appropriate for anyone interested in obtaining a job or pursuing a career in retail and other industries that value customer service and sales skills.
WHY GET CERTIFIED IN CUSTOMER SERVICE AND SALES?
If you’re job searching or looking to move up in the job you already have, this certification will give you an edge.
This professional certification shows retail employers that you know how to:
- Learn about products or services
- Assess customer needs
- Educate customers
- Meet customer needs and provide ongoing support