Full course description
Collaboration Studio (HCS) at HCC
1602 N. 15th St.
Tampa, FL 33605 Map
Parking: Free parking is available in the surface lot at Collaboration Studio. Overflow parking is available in the 15th Street Garage behind Collaboration Studio. However, validation for the garage may not be available on nights and weekends, so students may be responsible for parking fees. If you park in the garage you must be out by 7:00 PM.
Days: Monday, Tuesday and Wednesday
Time: 8:30 AM - 5:00 PM
Dates: 7/29/19, 7/30/19 and 7/31/19
Description: American Hotel & Lodging Educational Institute Certification - Front Desk Representatives play a key role in giving guests an excellent experience. They greet guests, check them in, and make payment arrangements. They answer guest questions and make sure guests can get the services that they need while at the property. The Front Desk Representative certification recognizes that these employees are skilled at the many tasks they must perform and that they always provide an outstanding experience for guests at your property. Those who complete the training are prepared for the related certification exam.
Prerequisites: There is no time in position requirement for this certification, making it ideal for onboarding and orientation or as professional development for current employees.