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Front Desk Representative - Certification is a Course

Front Desk Representative - Certification

Ended Jul 31, 2019

Spots remaining: 20

$895 Enroll

Full course description


Collaboration Studio (HCS) at HCC

1602 N. 15th St.

Tampa, FL 33605 Map

Parking:  Free parking is available in the surface lot at Collaboration Studio.  Overflow parking is available in the 15th Street Garage behind Collaboration Studio.  However, validation for the garage may not be available on nights and weekends, so students may be responsible for parking fees.  If you park in the garage you must be out by 7:00 PM.

Room: 117

Days:  Monday, Tuesday and Wednesday

Time: 8:30 AM - 5:00 PM

Dates:  7/29/19, 7/30/19 and 7/31/19

Description:  American Hotel & Lodging Educational Institute Certification - Front Desk Representatives play a key role in giving guests an excellent experience. They greet guests, check them in, and make payment arrangements. They answer guest questions and make sure guests can get the services that they need while at the property. The Front Desk Representative certification recognizes that these employees are skilled at the many tasks they must perform and that they always provide an outstanding experience for guests at your property.  Those who complete the training are prepared for the related certification exam.

Prerequisites:  There is no time in position requirement for this certification, making it ideal for onboarding and orientation or as professional development for current employees.

Instructor: TBD