Full course description

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Note:  The exam is scheduled for TBD. EXAM COST IS INCLUDED!

Description:  The Customer Service and Sales Certification helps individuals demonstrate knowledge and skills in areas that employer’s value. 

WHO SHOULD BECOME CERTIFIED?

Most participants are students, job seekers or current retail employees looking to take their careers to the next level. The certification is appropriate for anyone interested in obtaining a job or pursuing a career in retail and other industries that value customer service and sales skills.

WHY GET CERTIFIED IN CUSTOMER SERVICE AND SALES?

If you’re job searching or looking to move up in the job you already have, this certification will give you an edge.

This professional certification shows retail employers that you know how to:

  • Learn about products or services
  • Assess customer needs
  • Educate customers
  • Meet customer needs and provide ongoing support

Instructor: