Full course description

The following webcasts are included in this package:
  • What is emotional intelligence? Leading and Managing
  • Resolving conflict in the workplace
  • Adapting Leadership
  • The Super Productive employee
  • 10 things new supervisors need to know
  • Keys to setting performance expectations
  • Becoming a visionary leader
  • Turning middle performers into stars
  • How great managers retain employees
  • Taking the pain out of performance reviews
  • Finding the time to be a leader
  • Become the boss
  • Managerial Styles: What works?
  • Driving change
  • How to make high quality decisions that count